Wedding Catering Frequently Asked Questions

SO YOU’RE PLANNING A WEDDING? CONGRATULATIONS!

Your wedding day is a unique and beautiful occasion, and we treat it that way right from the start. Whatever the location, whether it’s one of ours or yours, indoors or out, we’ll take care of every last detail of your wedding reception, so you can relax and enjoy your special day with family and friends.

Where do I find your menus?

All of our menus are listed on our website or let us create a wedding menu just for you. We’ll work to your culinary preference and budget. We are more than happy to help if you aren’t sure what to select-just call us on 03 365 0022, on our contact us page or email us at enquiries@victoriafoods.co.nz.

Are you happy to provide a quotation?

Yes we will provide a detailed quotation for your wedding and outline any costs we anticipate.

Can we meet to discuss menus and ideas for our wedding before we commit?

Yes we’d love to meet with you and look at menu options and venue ideas. We have extensive wedding experience and can offer great advice at any stage of your planning.

Can you help us organise our wedding if we live overseas?

Yes we frequently arrange weddings for couples living overseas using email, skype and face to face meetings when you’re visiting. We can also work with family based here in Christchurch on your behalf.

Can you cater in locations where there is no kitchen?

Yes we can, we just set up a temporary kitchen marquee and cook and serve from there. Easy!

What happens once we say yes to you as our caterer?

We allocate you an Event Manager who will work with you in the lead up to your wedding to ensure every last detail is sorted. The Event Manager meets with you 3 months out from your wedding and then a month prior, and then either the day before/or the day of to work through the details and ensure it all goes to plan. If you’d like your Event Manager to be more involved or meet more regularly we are happy to help. An additional charge will apply.

Do you have a Function Manager / Duty Manager on site at our Wedding?

Yes, your experienced Function Manager / Duty Manager will manage your wedding from set up to pack down, with additional staff serving food and beverages. 

Do you provide staff to serve?

Yes we provide professional, friendly and experienced food service staff who are included with each menu style, priced per head. Our French Style and Waited Wedding menus include your Function Manager, service staff and talented Chefs to create and deliver your wedding catering.

Do you provide crockery and cutlery?

Yes we provide all crockery and cutlery necessary for your style of service when required. Some venues provide their own crockery and cutlery.

Do you set up and pack down?

Our efficient staff will happily set your head table and guest tables with your crockery, cutlery and glassware ready for your reception. We also set up and pack down a maximum of two bars. Our set up and pack down fee does not include your name placings or decorations (set up or removal). However, if you would like us to help we will happily provide extra staff. An additional charge will apply.

Can we BYO beverages?

Yes, if you wish to provide your own beverages the following charges apply:

  • A beverage handling and service fee is charged per guest. This fee includes the Duty Manager and service staff, equipment for service, ice and pack down of beverages including boxing up any leftovers and rubbish removal.

  • A glassware charge is per guest.

What glassware is provided?

Glassware includes your beer glasses, white and red wine glasses, champagne flutes, carafes and water jugs. Some venues provide their own glassware, please ask them directly.

Do you provide linen?

Yes we provide your linen napkins, linen table cloths for all tables and table skirting for the head table which is priced per guest.

Can we provide our own canapes/meat/cheese board?

We are unable to use food that has not been commercially prepared for catering. In some instances we can use your food but this is on a case by case basis depending on whether it fits under our Food Safety Plan.

Can you cater for our dietary requirements?

Yes we can cater for all dietary requirements including but not limited to; vegetarian, gluten free, coeliac, halal, pregnancy and specific allergies. 

Do you charge for travel outside of Christchurch?

For events outside of the Christchurch metro area we charge for travel. We will include an estimate for your venue and location in your quotation.

How do we pay you?

Once you book with us we will send you an invoice for a deposit which secures our service to you. Payment of 75% of the estimated final account is to be made ten working days prior to the wedding function. The final account is to be paid within five working days following your wedding.

Can you provide catering on public holidays?

We are closed on all public holidays, however we can make exceptions to this at our discretion and you are asked to pay a 15% surcharge.

Do you offer menu tastings?

Yes we provide intimate menu tastings for up to one hour where you have the opportunity to sample dishes from our menu and discuss menu ideas with our team. You are welcome to invite other family members or special guests.

What happens to the leftover food?

Cold food can be left after an event if the Function Manager deems that it is still safe to be eaten. Staff must discard any uneaten leftovers after they have been heated under our Food Safety Plan.

Please don’t hesitate to contact us if you have any more questions on (03) 365 0022, on our contact us page or at enquiries@victoriafoods.co.nz