Event Catering Frequently Asked Questions

SO, YOU’RE PLANNING AN EVENT, AND WANT TO ‘WOW’ YOUR GUESTS?

Perfect. We love events! They’re what we do best, and with over 30 years of event expertise up our sleeves, we make it our job to impress you and your guests at every turn.

Our team have catered events in every imaginable place and space, indoors and out; from corporate functions, to gala dinners, cocktail parties, weddings, and special celebrations both big and small. As preferential event caterers at many Canterbury venues we can offer a great selection of venues or we can come to the venue of your choice.

Where do I find your menus?

All of our menus are listed on our website or let us create an event menu just for you. We’ll work to your culinary preference and budget. We are more than happy to help if you aren’t sure what
to select-just call us on 03 365 0022, get in touch on our contact us page or email us at enquiries@victoriafoods.co.nz for advice.

Are you happy to provide a quotation?

Yes we will provide a quotation for your event and outline any costs we anticipate.

Can you conduct a site visit to see where my event is being held?

Yes, our experienced Event Managers can offer a site visit to your venue to provide an accurate quotation. Our initial site visit for up to 30 mins is conducted free of charge. There is absolutely no need to commit following this.

Can you provide staff to serve?

Yes we can provide professional, friendly and experienced staff to serve your food and beverages charged on time accumulated – we can provide you with an estimate based on the duration of your event and number of attendees. We charge for a minimum of three hours per staff member including (pack out and pack in) set up, service and travel time. There may be an additional set up fee for larger events this will be included in your quotation.

Do you have a Function Manager / Duty Manager on site at Events?

Yes, your experienced Function Manager / Duty Manager will manage your event from set up to pack down, with additional staff serving food and beverages. 

Can we BYO beverages?

Yes, if you wish to provide your own beverages the following charges apply:

  • Our beverage handling and service fee is per person. This fee includes equipment for service, ice and pack down of beverages including boxing up any leftovers. This does not apply is you purchase from our Beverage Menu.

  • Our glassware charge is per person and only available for Victoria Food Service events, we can recommend suppliers of glassware if required.

We ask that you supply refrigeration for your beverages, and that beverages are chilled prior to the event.

What glassware is provided?

Glassware includes your beer glasses, white and red wine glasses, champagne flutes, carafes and water jugs. Some venues provide their own glassware, please ask them directly.

Can you provide linen?

Yes we can provide your linen which is priced per cloth.

Can we provide our own bar staff?

If we are providing catering for your event we would like to provide our own bar staff to ensure a consistent level of service for all events. Some venues provide their own bar staff – please contact them directly.

Can you cater for our dietary requirements?

Yes we can cater for all dietary requirements including but not limited to; vegetarian, gluten free, coeliac, halal, pregnancy and specific allergies.

What happens to the leftover food?

Cold food can be left after an event if the Function Manager deems that it is still safe to be eaten. Staff must discard any uneaten leftovers after they have been heated.

Do you charge for travel outside of Christchurch?

For events outside of the Christchurch metro area we charge for travel. We will include an estimate for your venue and location in your quotation.

How do we pay you?

Once you book with us we will send you an invoice for a 20% deposit which secures our service to you. Payment of 75% of the estimated final account is to be made ten working days prior to your event. The final account is to be paid within five working days following your event. 

Can I use/set up a business account?

Yes we will send you our booking form and our T & C’s and get you set up on our system within 24 hours. We will send you an invoice for a 20% deposit which secures our service to you. Our account terms require full payment on or before the 20th of the month following your catering. We accept credit card payment over the phone or direct credit.

Can you provide catering on public holidays?

We are closed on all public holidays, however we can make exceptions to this at our discretion and you are asked to pay a 15% surcharge.

Please don’t hesitate to contact us if you have any more questions on (03) 365 0022, on our contact us page or at enquiries@victoriafoods.co.nz