Corporate Catering Frequently Asked Questions


Don’t stress – we’ll make sure it all comes together with the professional seamless ease you require; whether it’s a regular weekly or monthly meeting, or a conference. After all, we know you’ve probably got a million other things to do too, so let us take a load off your plate. Corporate catering, big and small - it’s what we do best.

Where do I find your menus?

All of our menus and prices are listed on our website. We are more than happy to help if you aren’t sure what to select-just call us or email us for advice.

How do I place an order?

Our office is open to receive orders between 9.00am to 5.00pm Monday to Friday. Orders are received on our catering order form. If you are a new customer we’ll send you our catering order
form to complete. All orders (final numbers, dietary requirements and delivery details) to be placed by 10.00am the working day prior i.e. 10.00am Friday for Monday. Larger orders may require more notice. Call us on 03 365 0022, get in touch with the contact us page, or email us at

Do you have a minimum order?

Yes we have a minimum order to the value of $50.00 plus GST excluding the delivery fee or a minimum of 10 people. This will be at our discretion.

Can I set up a business account?

Yes we will send you our catering booking form and our T & C’s and get you set up on our system within 24 hours. Our account terms require full payment on or before the 20th of the month following your catering. We accept credit card payment over the phone or direct credit.

What are your hours of delivery?

Our delivery hours are 7.30am-4.30pm from Monday to Friday and 8.00am-12.00pm Saturday or by arrangement. We are closed on Sundays. Deliveries will arrive up to 45 minutes prior to the requested time, warm food up to 15 minutes prior.

Do you charge a delivery fee?

Yes we charge a delivery fee, this is determined on your distance from our business. Alternatively you can collect your catering from our premises free of charge at 6/97 Shakespeare Road, Waltham.

Is your catering delivered on crockery or disposable catering trays?

All corporate catering is delivered on recyclable disposable catering platters. You are welcome
to request crockery and a return fee for collection may be charged. Where crockery is not returned to Victoria Food Service the full replacement cost will be charged. 

Can you supply tea and coffee or cold beverages?

Yes we supply Underground percolated coffee and tea selection in airpots with disposable cups, as well water or orange and apple juice.

Can you provide catering on public holidays?

We are closed on all public holidays.

Can you provide crockery, cutlery and serviettes?

Yes we provide serviettes with all orders. If you order an item that requires a fork or spoon e.g. salad we will include our biodegradable cutlery with your order.

We can provide side plates upon request for an additional cost per person.

Can you cater for our dietary requirements?

Yes we can cater for all dietary requirements including but not limited to; vegetarian, gluten free, coeliac, halal, pregnancy and specific allergies. Dietary requirements incur a surcharge per person per meal. All dietary requirements are plated separately and clearly labelled.

Can you provide linen or other equipment?

Yes we can provide your linen which is priced per cloth. We can supply serving equipment, water jugs, glassware, mugs etc. This is priced on request.

Please don’t hesitate to contact us if you have any more questions on (03) 365 0022 or at